Rub
Ex
These terms of the user agreement (hereinafter referred to as the "Rules", "User Agreement") are a public offer (hereinafter referred to as the "Offer") and regulate the provision of cryptocurrency purchase and sale services (hereinafter referred to as the "Exchange") between the "Rub-Ex" service (hereinafter referred to as the "Contractor") and any natural person who uses the Contractor's services (hereinafter referred to as the "Customer").
Service / Contractor — a cryptocurrency exchange service available at: https://rub-ex.com/.
Customer — a natural person who has accepted the terms of this Offer and submitted an exchange request.
Cryptocurrency — units of payment systems (Bitcoin, Ethereum, USDT, etc.) reflecting a certain volume of rights and records in the relevant blockchain network.
Request — an electronic form filled out and sent by the Customer on the website, containing information about the amount, details, and other data necessary to complete the exchange.
Using the site is undisputable consent by the Customer to the rules of this User Agreement.
The agreement between the Contractor and the Customer comes into force from the moment funds are credited to the Contractor's details in the amount specified in the request.
The duration of the agreement is until the parties have fully fulfilled their obligations.
The Contractor sells or buys cryptocurrency for the purpose of executing the Exchange.
The Contractor is not responsible for delays caused by the operation of blockchain networks, payment systems, or banks.
The Customer shall forward all claims regarding delays and failures to the respective payment system, and the Contractor provides assistance within the framework of the law.
The Contractor is not responsible for losses resulting from incorrectly specified details by the Customer.
The Contractor does not guarantee the execution of the request in the event of communication failures, technical malfunctions, or force majeure circumstances.
The Customer undertakes to use the service only for legal transactions and bears full responsibility for the legality of the origin of the funds.
Each party independently makes all possible tax deductions arising from the legal relationship of the parties. Neither party is a tax agent of the other party.
General Provisions
The Contractor acts in accordance with the AML/KYC policy, including Customer verification, transaction monitoring, and risk assessment.
Customer Verification Procedures
To pass the Customer verification procedure, it is required to provide the Contractor with identity documents.
To confirm your identity, you must provide one of the following documents:
Internal Passport
International Passport
ID Card
The Contractor has the right to request additional documents and information necessary to verify the transaction.
Risk Assessment and AML Checks
The Contractor conducts risk assessments of transactions using AML services.
A transaction may be rejected if:
the overall risk following the AML check exceeds 50%,
or the risk exceeds 5% in one of the following categories:
Illegal Service
Mixing Service
Fraudulent Exchange
Darknet Marketplace
Darknet Service
Ransomware
Scam
Stolen Coins
Terrorism Financing
Sanctions
Illicit Actor/Organization
High-Risk Jurisdiction
Gambling
Fraud Shop
Enforcement action
Child Exploitation
Phishing
Hack
Sextortion
Blacklist
Still under Investigation
Cybercrime Organization
Narcotics
Human Trafficking
Rules for the Exchange considering AML/KYC
The service prohibits the use of its services for laundering illegal funds, terrorism financing, fraud of any kind, or the purchase of prohibited goods and services.
The use of service for transfers to third parties is strictly prohibited.
The user is obliged to provide reliable and accurate personal data and other requested information.
If the Contractor has a reasonable suspicion of an attempt to commit illegal operations, the Contractor has the right to:
suspend the execution of the exchange operation;
request documents for identity verification;
request any information regarding payments.
Information may be transferred to supervisory authorities in cases of:
requests from law enforcement agencies;
court decisions;
requests from payment system administrations.
The Contractor reserves the right to:
require documents confirming the origin of digital assets;
block the account and all operations;
transfer information and documents to regulating and/or law enforcement authorities in the jurisdiction of the service's registration and the customer's registered address.
The processing of the Customer's personal data is carried out in accordance with the Privacy Policy.
Data transfer is possible in cases prescribed by applicable law and the terms of this agreement.
The Contractor shall be exempt from liability for partial or full failure to fulfill obligations caused by force majeure circumstances (including, but not limited to: disruptions in the operation of payment systems, blockchain networks, banks, natural disasters, military actions, and acts of governmental authorities).
The Contractor has the right to refuse service or cancel a request unilaterally without giving a reason.
This User Agreement comes into force from the moment you start using the site.
Continuing to use the service means the Customer's full acceptance of the terms.
The Contractor has the right to make changes to the Agreement by placing them on the site.